American Girl: Very nice
A American Girl customer review by GetHuman user ~Kunal Dhiman From India from November 24th, 2017
Background on ~Kunal Dhiman From India 's case
GetHuman: ~Kunal Dhiman From India - can you tell our other American Girl customers when your case took place?
~Kunal Dhiman From India : Sure. It was morning, on November 17th.
GetHuman: Did you reach out to American Girl, and if so, how?
GetHuman: And which of these common American Girl customer issues best describes the reason you wanted to talk to them?
(Shows ~Kunal Dhiman From India a list of common American Girl problems)
~Kunal Dhiman From India : "Make a purchase" was why I was trying to call.
~Kunal Dhiman From India 's review of American Girl customer service
GetHuman: So how would you sum up your experience for GetHuman's American Girl customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kunal Dhiman From India : Very nice
GetHuman: Let's quantify your experience contacting American Girl. On a scale of 1 to 5, how easy is it go get help on a American Girl problem?
~Kunal Dhiman From India : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kunal Dhiman From India : I'd give them a four out of five on communication.
GetHuman: And what about American Girl's ability to quickly and effectively address your problem?
~Kunal Dhiman From India : For that I would say five out of five.
GetHuman: And finally- any advice for other American Girl customers?
~Kunal Dhiman From India : Call them early in the day or late. Don't forget any personal or account information you might need for American Girl to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kunal Dhiman From India taken from his American Girl customer service problem that occurred on November 17th, 2017.
American Girl
3.33 of 5 stars | 20 reviews
~Kunal Dhiman From India 's American Girl Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like American Girl, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with American Girl in any way.