American Home Shield Customer Reviews

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American Home Shield Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
24.7
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


See how American Home Shield has done over time on our American Home Shield ratings page.
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Recent American Home Shield Reviews 1 - 15 of 110

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 by Anonymous - from 11 days ago

waiting for outcome Read full review ›
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 by Anonymous - from 1 mo ago

I'm filing charges against them with the Tennessee Dept. of Insurance. 'Nuff said. Read full review ›
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 by s. dunn - from 1 mo ago

American Home Shield (AMS) sent a repairman from A U.S. Air to fix my central air conditioner in May 2013. He failed to diagnose the proble Read full review ›
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 by Anonymous - from 2 mos ago

The one-minute wait was on a Sun. a.m. at 10:30. I had waited on hold on Sat. a.m. for 15 mins. and had to hang up to go on with other comm Read full review ›
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 by Anonymous - from 2 mos ago

Just kept saying agent after each prompt and got a human the after the second time. Read full review ›
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 by Anonymous - from 3 mos ago

DISSAPPOINTED Read full review ›
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 by Anonymous - from 3 mos ago

This is my 3rd. request for my Refrigerator, the 1st svc. call the Accord Appliance your contracted with is Terrible! He came 8/20 and vacuu Read full review ›
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 by Anonymous - from 3 mos ago

The associate was very helpful and did her best to get me the help that I needed. Read full review ›
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 by Anonymous - from 4 mos ago

Representative disconnected my call when I was explaining my issue. I have had this service for 7 to 8 years now and I think I may look arou Read full review ›
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 by Anonymous - from 5 mos ago

Horrible. Read full review ›
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 by SacramentoFamily - from 5 mos ago

We called for an emergency plumbing issue where our house got flooded. They didn't care and sent a plumber days later. Horrendous customer s Read full review ›
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 by dee761 - from 5 mos ago

I have been a member since 2007 they do NOT honer their contract. They have horrible contractors that trys to take advantage of women. My ac Read full review ›
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 by AHS does not care about ... - from 5 mos ago

The only thing AHS cares about is getting your money into their pockets.Kept getting the run around, 7 days so far and counting. Keep gettin Read full review ›
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 by 4 gracie - from 5 mos ago

came to fix a/c, 2 weeks later had roof leak where they put new a/c, after 3 weeks of trying to get contractor to return I called a.h.s.they Read full review ›
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 by Anonymous - from 5 mos ago

Refuses to cover associated costs with repair. What they say and what their contractor says doesn't agree. Read full review ›
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