American Home Shield Customer Reviews

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American Home Shield Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
24.7
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


See how American Home Shield has done over time on our American Home Shield ratings page.
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Recent American Home Shield Reviews 1 - 15 of 110

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 by Anonymous - from 10 days ago

Email them and didnt receive a response within 3 business days so i called. Well they did receive my email and did process it. However i nev Read full review ›
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 by Christy - from 1 mo ago

All I can hope for is that some day when these employees of this company pay for a service, they are treated with the same respect and court Read full review ›
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 by Anonymous - from 2 mos ago

I bought a house that already had a warranty through AHS. This has got to be THE worst company Ive ever had the displeasure of working with. Read full review ›
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 by Anonymous - from 2 mos ago

Folks did a great job. Range wasnt working properly and they were able to get tech out quickly. Read full review ›
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 by Anonymous - from 2 mos ago

I pay for a service that they cant find a contractor for! its a water heater ugh Read full review ›
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 by Anonymous - from 2 mos ago

no repsonse on the phone, they sent out a tech to fix my pool pump, he fixed it and then the pump blow up the breaker, the rep left and i ge Read full review ›
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 by l. prince - from 3 mos ago

I am property mgr for property.Owner has coversge w/ ahs because out of town, Tenant has no heat..two days now and no answer.I will definite Read full review ›
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 by charles mason - from 3 mos ago

very poor phone response followed prompts until placed on hold for r epresative to respond waited 15 minutes then hung up Read full review ›
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 by Anonymous - from 3 mos ago

Can't get through Read full review ›
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 by not happy - from 4 mos ago

on hold for 15 mins then disconnected. Pitiful Read full review ›
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 by Anonymous - from 4 mos ago

I got a live person after being on hold 10 min and she placed me on hold and never spoke with anyone! This company is a complete joke Read full review ›
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 by Grateful - from 4 mos ago

I got connected to a live person almost immediately even though initially their automated service announced extremely high call volume due t Read full review ›
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 by Imreelynce - from 4 mos ago

They are nothing but crooks! Read full review ›
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 by happy - from 4 mos ago

alias was great Read full review ›
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 by a4driver - from 5 mos ago

This is absolutely the worst "service" company in the home warranty category. They will not honor their contract and the vendors they send t Read full review ›
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