American Home Shield Customer Reviews - Page 2

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American Home Shield Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
24.6
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


See how American Home Shield has done over time on our American Home Shield ratings page.
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Recent American Home Shield Reviews 16 - 30 of 51

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 by Unhappy with AHS - from 10 mos ago

My heat in my home stopped working last winter. It took 4 months to get it repaired. AHS sent out the same company 5 times and they could ne Read full review ›
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 by Craven1a - from 10 mos ago

I have been trying for days to get hold of someone. My house is flooded and no help. Defective sump pump Read full review ›
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 by Anonymous - from 10 mos ago

HAD A LONG WAIT TIME AND THEN MY WARRANTY W ASNT FOUND. NOT HAPPY WITH SUCH A LONG WAIT. I AM SO DIASAPPOINTED Read full review ›
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 by Anonymous - from 10 mos ago

PRESS 4! You will get to the Executive team of the COO. They *will* call you back and at least attempt to get your problem resolved. Leave a Read full review ›
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 by JoeB - from 10 mos ago

5 times asking to repair my dishwasher, now i am still waiting for their tech to come and finish the job. cause last time they came, they br Read full review ›
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 by Talon 1 - from 10 mos ago

Never did get a human. After 17 minutes, I gave up. Read full review ›
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 by Talon 1 - from 10 mos ago

Had to go through the menu then, after waiting on hold for 16 minutes, the phone disconnected. Read full review ›
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 by Anonymous - from 10 mos ago

They sent out a technician that did not service our kind of unit, despite the fact that I provided a manufacturer, model number and serial n Read full review ›
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 by Anonymous - from 10 mos ago

These guys suck so bad Read full review ›
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 by Steve - from 10 mos ago

Call their 888#. Bypass the explanation of coverage. Wait until you are asked to input your information to find your contract. Then, hit z Read full review ›
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 by Anonymous - from 10 mos ago

The person I spoke to I was able to understand and was able to give me the information I was needing, with out any hassle! Read full review ›
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 by Anonymous - from 11 mos ago

na Read full review ›
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 by Yesac - from 11 mos ago

I called wanting to talk to an agent from the start, but of course got an automated system. When I finally got it to send me to an agent it Read full review ›
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 by drr240 - from 11 mos ago

45 minutes and counting,neve did get to a person. Read full review ›
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 by rfs - from 11 mos ago

Placed a service request via their website. Company claimed to try to contact me, but I never got any messages. Finally had to call AHS (a Read full review ›
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