American Red Cross: Great job and very helpful
A American Red Cross customer review by GetHuman user ~Marsha Leckrone from November 26th, 2017
Background on ~Marsha Leckrone's case
GetHuman: ~Marsha Leckrone - can you tell our other American Red Cross customers when your case took place?
~Marsha Leckrone: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to American Red Cross, and if so, how?
GetHuman: And which of these common American Red Cross customer issues best describes the reason you wanted to talk to them?
(Shows ~Marsha Leckrone a list of common American Red Cross problems)
~Marsha Leckrone: "Location issue" was why I was trying to call.
~Marsha Leckrone's review of American Red Cross customer service
GetHuman: So how would you sum up your experience for GetHuman's American Red Cross customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marsha Leckrone: Great job and very helpful
GetHuman: Let's quantify your experience contacting American Red Cross. On a scale of 1 to 5, how easy is it go get help on a American Red Cross problem?
~Marsha Leckrone: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marsha Leckrone: I'd give them a two out of five on communication.
GetHuman: And what about American Red Cross's ability to quickly and effectively address your problem?
~Marsha Leckrone: For that I would say five out of five.
GetHuman: And finally- any advice for other American Red Cross customers?
~Marsha Leckrone: Call them early in the day or late. Don't forget any personal or account information you might need for American Red Cross to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marsha Leckrone taken from his American Red Cross customer service problem that occurred on November 23rd, 2017.