AmericanGreetings.com: I tried to call customer service to question a...
A AmericanGreetings.com customer review by GetHuman user ~harry fear from October 30th, 2017
Background on ~harry fear's case
GetHuman: ~harry fear - can you tell our other AmericanGreetings.com customers when your case took place?
~harry fear: Yup. It was afternoon, on October 29th.
GetHuman: Did you reach out to AmericanGreetings.com, and if so, how?
GetHuman: And which of these common AmericanGreetings.com customer issues best describes the reason you wanted to talk to them?
(Shows ~harry fear a list of common AmericanGreetings.com problems)
~harry fear: "Technical support" was why I was trying to call.
~harry fear's review of AmericanGreetings.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AmericanGreetings.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~harry fear: I tried to call customer service to question a c*c charge. I finally recahed someone who refered me to *-***-***-****. The recording said they had no record of my "membership" Trying to speak to a live person was impossible. I am calling my c*c company to dispute the charge and that hopefully will get a live person's attention at American Greeting Cards.
GetHuman: Let's quantify your experience contacting AmericanGreetings.com. On a scale of 1 to 5, how easy is it go get help on a AmericanGreetings.com problem?
~harry fear: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~harry fear: I'd give them a one out of five on communication.
GetHuman: And what about AmericanGreetings.com's ability to quickly and effectively address your problem?
~harry fear: For that I would say two out of five.
GetHuman: And finally- any advice for other AmericanGreetings.com customers?
~harry fear: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AmericanGreetings.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~harry fear taken from his AmericanGreetings.com customer service problem that occurred on October 29th, 2017.