Amerigroup: Super nice and helpful!
A Amerigroup customer review by GetHuman user ~esobabe from November 24th, 2017
Background on ~esobabe's case
GetHuman: ~esobabe - can you tell our other Amerigroup customers when your case took place?
~esobabe: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Amerigroup, and if so, how?
GetHuman: And which of these common Amerigroup customer issues best describes the reason you wanted to talk to them?
(Shows ~esobabe a list of common Amerigroup problems)
~esobabe: "Renew coverage" was why I was trying to call.
~esobabe's review of Amerigroup customer service
GetHuman: So how would you sum up your experience for GetHuman's Amerigroup customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~esobabe: Super nice and helpful!
GetHuman: Let's quantify your experience contacting Amerigroup. On a scale of 1 to 5, how easy is it go get help on a Amerigroup problem?
~esobabe: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~esobabe: I'd give them a four out of five on communication.
GetHuman: And what about Amerigroup's ability to quickly and effectively address your problem?
~esobabe: For that I would say one out of five.
GetHuman: And finally- any advice for other Amerigroup customers?
~esobabe: Call them early in the day or late. Don't forget any personal or account information you might need for Amerigroup to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~esobabe taken from his Amerigroup customer service problem that occurred on November 16th, 2017.