Amerihealth Insurance Customer Reviews

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Amerihealth Insurance Ratings Summary

SUPPORT QUALITY
1.4
OUT OF 5
COMMUNICATION
1.6
OUT OF 5
RESPONSIVENESS
37.4
MINUTES - AVERAGE
OVERALL RATING
1.7
OUT OF 5


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Recent Amerihealth Insurance Reviews 1 - 9 of 9

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 by Disappointed - from 29 days ago

I live in NJ and have been trying to find an orthopaedic doctor for back issues and 99% of the doctors they have listed on their site do not Read full review ›
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 by dpotter - from 2 mos ago

waited 52 minutes to talk with an idiot. finally hung up with no problems resolved by him. tried to report problem with their email form but Read full review ›
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 by PinkBeacon - from 3 mos ago

Interminable hold times. Once you get an agent, they put you on hold repeatedly to try to find answers, for which they are 50% accurate at b Read full review ›
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 by Anonymous - from 3 mos ago

Agents, even supervisors are incompetent and do not follow through. Read full review ›
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 by Anonymous - from 3 mos ago

Finally got through. Cust svc rep had to put me on hold 3 times to ask others for information. 3rd time I was cut off. Useless. Read full review ›
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 by Jillian - from 6 mos ago

They refuse to cover prescriptions, even though they ask for a pre-auth. Just to deny it anyway. When you try to get a hold of someone, they Read full review ›
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 by Anonymous - from 6 mos ago

I'm wondering if they purposely hire incompetent customer service reps to frustrate the consumers so they will just give up on their claims. Read full review ›
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 by Chad - from 6 mos ago

Went to urgent care facility for my 10 y/o daughter since the pediatrician's office was closed (after hours). Their computer system couldn't Read full review ›
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 by DisgustedNJ - from 7 mos ago

They collect premiums but don't pay bills. Take forever to get a service rep who can't give information, provide follow up in writing, or g Read full review ›
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 by AmeriHealthSucks - from 7 mos ago

I have been waiting for more than 3 hours and nobody take my call, damn Amerihealth! Read full review ›
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 by Anonymous - from 8 mos ago

Called to get a simple phone number or email address to respond to a letter. They can't even find the person who sent the letter in their c Read full review ›
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 by Lynne - from 10 mos ago

They pass you from dept to dept when you finally get live person Read full review ›
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 by bniz - from 10 mos ago

Hold time to take your money: 5 min or less Hold time to provide service you are paying for: 40 min - 2.5 hours and beyond Read full review ›
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 by Anonymous - from 11 mos ago

beyond horrible!!!!! efin cheap scumbag compant must have 2 reps working who could give a **** about any issues you have Read full review ›
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 by jjackson - from 11 mos ago

they can't get anything correct except my billing charges Read full review ›
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