Amtrak: so helpful, nice, courteous - couldn't ask for...
A Amtrak customer review by GetHuman user ~train rides r the best from November 26th, 2017
Background on ~train rides r the best's case
GetHuman: ~train rides r the best - can you tell our other Amtrak customers when your case took place?
~train rides r the best: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to Amtrak, and if so, how?
GetHuman: And which of these common Amtrak customer issues best describes the reason you wanted to talk to them?
(Shows ~train rides r the best a list of common Amtrak problems)
~train rides r the best: "Make a Booking" was why I was trying to call.
~train rides r the best's review of Amtrak customer service
GetHuman: So how would you sum up your experience for GetHuman's Amtrak customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~train rides r the best: so helpful, nice, courteous - couldn't ask for better service!
GetHuman: Let's quantify your experience contacting Amtrak. On a scale of 1 to 5, how easy is it go get help on a Amtrak problem?
~train rides r the best: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~train rides r the best: I'd give them a five out of five on communication.
GetHuman: And what about Amtrak's ability to quickly and effectively address your problem?
~train rides r the best: For that I would say three out of five.
GetHuman: And finally- any advice for other Amtrak customers?
~train rides r the best: Call them early in the day or late. Don't forget any personal or account information you might need for Amtrak to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~train rides r the best taken from his Amtrak customer service problem that occurred on November 16th, 2017.