Anheuser Busch: I understand Anheuser-Busch does not care about...

A Anheuser Busch customer review by GetHuman user ~Evelyn from November 26th, 2017

Background on ~Evelyn's case

GetHuman: ~Evelyn - can you tell our other Anheuser Busch customers when your case took place?
~Evelyn: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Anheuser Busch, and if so, how?
~Evelyn: I used the 800-342-5283 number I found for on the GetHuman Anheuser Busch customer phone number page I was on: Anheuser Busch Customer Service Phone Number
GetHuman: And which of these common Anheuser Busch customer issues best describes the reason you wanted to talk to them?
(Shows ~Evelyn a list of common Anheuser Busch problems)
~Evelyn: "Product information" was why I was trying to call.

~Evelyn's review of Anheuser Busch customer service

GetHuman: So how would you sum up your experience for GetHuman's Anheuser Busch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Evelyn: I understand Anheuser-Busch does not care about their customer. Defective bottle sliced my upper lip all the way through my lip. Busch called me until they got the bottle back and then sent me a $** check for my inconvenience of eating jello & soup for * days. When I called them back the best they could do was a $** check and * coupons. Now that they have the bottle they have stopped calling me completely. Inside rim broke off on second sip of beer. I understand completely that Anheuser-Busch spends millions on ** second commercials and basically offer me nothing for my injury.
GetHuman: Let's quantify your experience contacting Anheuser Busch. On a scale of 1 to 5, how easy is it go get help on a Anheuser Busch problem?
~Evelyn: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Evelyn: I'd give them a one out of five on communication.
GetHuman: And what about Anheuser Busch's ability to quickly and effectively address your problem?
~Evelyn: For that I would say four out of five.
GetHuman: And finally- any advice for other Anheuser Busch customers?
~Evelyn: Call them early in the day or late. Don't forget any personal or account information you might need for Anheuser Busch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Evelyn taken from his Anheuser Busch customer service problem that occurred on November 16th, 2017.

Anheuser Busch

1.00 of 5 stars | 7 reviews

~Evelyn's Anheuser Busch Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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