Anthem Blue Cross - California Customer Reviews

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Anthem Blue Cross - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
32.3
MINUTES - AVERAGE
OVERALL RATING
2.3
OUT OF 5


See how Anthem Blue Cross - California has done over time on our Anthem Blue Cross - California ratings page.
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Recent Anthem Blue Cross - California Reviews 1 - 15 of 238

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 by patient0 - from 4 days ago

terrible customer service been on hold now for over an hour I hope you never have a claim with this insurance provider change your policy Read full review ›
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 by dsdlc - from 7 days ago

16 minutes to get any initial response, and then incorrectly transferred three different times, so over an hour total on the phone just to a Read full review ›
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 by Anonymous - from 11 days ago

Anthem Blue Cross is a fraudulent, disgraceful company. Everything is denied by them. I'm talking basic healthcare and prescriptions. Be rea Read full review ›
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 by as;lkdfj - from 13 days ago

Never got to talk to anyone. Benefit booklet worthless. After dialing several numbers listed, I got - wait for it - THE PHILLIPINES ---- w Read full review ›
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 by Anonymous - from 14 days ago

Horrible customer service; Nothing but run around; Passed from one idiot to another; Do these people have a high school education? It would Read full review ›
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 by Anonymous - from 18 days ago

Large group only, so she couldn't help me; but then insisted on running me through her system. Very snotty Read full review ›
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 by Obama sucks - from 19 days ago

2nd try in i just kept saying "get associate" and finally got a human being. Read full review ›
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 by Anonymous - from 22 days ago

Thank You Obama for changing my policy. What do I pay $700/mo for? Nothing.....there is not any decent doctor that will take my insurance Read full review ›
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 by yadda yadda - from 26 days ago

you do not have softwear that can understand my voice Read full review ›
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 by JLaRue - from 30 days ago

no 24hr service if you don't have your ID number Read full review ›
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 by Anonymous - from 1 mo ago

Phone rang 20+ times and then hung-up. Read full review ›
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 by Mr. Upset & frustrated - from 1 mo ago

Transferred from ext to ext...left on hold...hangs up repeatedly with notice that its hanging up...HORRIBLE and unfriendly phone access for Read full review ›
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 by Anonymous - from 1 mo ago

I was very pleased (and a little surprised) that I had a response almost right away. My customer support person was Valentina. She was polit Read full review ›
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 by morris - from 1 mo ago

worst service ever, hate anthem and cnt wait to f...ing swich service providers Read full review ›
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 by tommyd1956 - from 1 mo ago

the worst service I have ever had with an insurance company. Read full review ›
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