Anthem Blue Cross - California Customer Reviews

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Anthem Blue Cross - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
31.0
MINUTES - AVERAGE
OVERALL RATING
2.3
OUT OF 5


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Recent Anthem Blue Cross - California Reviews 1 - 15 of 238

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 by ANON - from 2 days ago

Its frustrating that they REFUSE to escalate to a SUPERVISOR. They give their call back info of their NAME AND DEPT but no matter what you c Read full review ›
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 by Anonymous - from 2 mos ago

extremely unprofessional, I wanted to make a payment and was transferred numerous times to wrong depts. This is not the first time this has Read full review ›
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 by Anonymous - from 2 mos ago

good Read full review ›
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 by Crafty - from 2 mos ago

It took about 5 minutes to answer all the questions but overall very pleased. Get ready for a long conformation number, lol. Read full review ›
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 by JJ - from 2 mos ago

All I needed was a new card- rep was helpful and sent me one immediately. Read full review ›
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 by Marsha - from 2 mos ago

Anthem is awful! Horrible customer service! Read full review ›
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 by Anonymous - from 2 mos ago

They sent me to another dept that wasn't answering phones Read full review ›
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 by Tony - from 3 mos ago

Always nice to speak directly with a computer voicemail system. No need to staff your telephone lines with humans. Can you taste my sarcas Read full review ›
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 by frustrated - from 3 mos ago

Finally got to a live rep, they dropped the call. Read full review ›
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 by Jenny - from 3 mos ago

Super helpful and nice representative - solved some of my policy problems. Read full review ›
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 by nothappy - from 3 mos ago

dropped the call halfway Read full review ›
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 by Anonymous - from 3 mos ago

Call disconnect after 12 minutes. Read full review ›
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 by Anonymous - from 4 mos ago

Got right into the menu system, had a rep on phone within 5 min. Read full review ›
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 by Chris Tashjian - from 4 mos ago

Long Wait!! again and again. Agents unavailable. Technical difficulties.... tray again and again. Read full review ›
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 by MR X - from 4 mos ago

got the answer I needed Read full review ›
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