Anthem Blue Cross - California Customer Reviews

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Anthem Blue Cross - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
31.4
MINUTES - AVERAGE
OVERALL RATING
2.3
OUT OF 5


See how Anthem Blue Cross - California has done over time on our Anthem Blue Cross - California ratings page.
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Recent Anthem Blue Cross - California Reviews 1 - 15 of 238

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 by MR X - from 6 days ago

got the answer I needed Read full review ›
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 by Just Jim - from 6 days ago

10 mins, if that. So, really smooth. Say, "Get Associate" at each prompt selection. the 3rd? one transferred me to a human. Well, .... Read full review ›
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 by claire - from 10 days ago

Multiple transfers by real people led me to be on hold and then an automated message saying I've been transferred to a number that doesn't w Read full review ›
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 by Anonymous - from 18 days ago

Anthem services are inadequate and irresponsible! Read full review ›
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 by Anonymous - from 18 days ago

I called the number on the back of my card 3 times without luck. An hour later, I found this number online...five minutes and done! This is Read full review ›
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 by Brad - from 24 days ago

Bad customer service - they are not well listening the calls clearly. Read full review ›
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 by Anonymous - from 26 days ago

I guess I got lucky! Two minute wait following the above instructions. Read full review ›
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 by Anonymous - from 1 mo ago

This # picked right up but sent me on to the main customer service # for an additional 30 min. wait. Finally hung up. I just want to pay m Read full review ›
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 by anonymous - from 1 mo ago

50 minutes and still waiting - are there actually people that work at Blue Cross? Read full review ›
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 by Anonymous - from 1 mo ago

Fix your automated system. It sucks Read full review ›
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 by MAILKIMP - from 2 mos ago

Menu goes in a loop, doesn't recognize voice prompts. SO TIRED OF ANTHEM. Read full review ›
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 by wind - from 2 mos ago

Annoying automated phone system. Did not get the help I needed. Read full review ›
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 by Anonymous - from 3 mos ago

it totally **** off..... Read full review ›
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 by George - from 3 mos ago

They said it was outsid ethe time of service - its 1:30 on a Monday EST for crying out loud. This company sucks! Read full review ›
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 by Anonymous - from 3 mos ago

hold recording hung up on me after waiting 15 minutes Read full review ›
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