Anthem Blue Cross - California Customer Reviews

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Anthem Blue Cross - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
32.5
MINUTES - AVERAGE
OVERALL RATING
2.3
OUT OF 5


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Recent Anthem Blue Cross - California Reviews 1 - 15 of 206

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 by PITA2 - from 9 days ago

Anthem Blue Cross has so very serious issues and frustrations for customers who are just trying to speak to customer service rep. I finally Read full review ›
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 by Anonymous - from 16 days ago

I am actually STILL on hold! One hour and 25min later. I spoke with 2 people who took all of my information and just put me right back on ho Read full review ›
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 by Rose1 - from 26 days ago

Terrible experience with Anthem Blue Cross, the worse customer service, I hate this company....... Read full review ›
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 by Rose - from 26 days ago

Has the worse customer service. Read full review ›
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 by Anonymous - from 28 days ago

Blue Cross Blue Shield has the worse customer service, hospital verify / authorization in the world. And if you ever deal with health insur Read full review ›
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 by Cmom+2 - from 30 days ago

This number is for 'large group' members only. Read full review ›
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 by Anonymous - from 1 mo ago

my plan increases 20% per year, and I can't get anyone of the phone--this is an evil company Read full review ›
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 by Anonymous - from 1 mo ago

you suck Read full review ›
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 by todd J - from 1 mo ago

wow finally spoke to a person that could change my billing address. Such red tape.. Read full review ›
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 by princesszoh - from 1 mo ago

I was on hold almost 4 hours, then at 4:59 the call was terminated without me ever speaking to a human. this has happened several times. Read full review ›
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 by Anonymous - from 1 mo ago

Either I was connected to the wrong dept, or the person who I spoke with didn't know what to do. At the end, she couldn't process a simple Read full review ›
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 by ManxMan - from 1 mo ago

Have never been able to reach by phone. Always gave up after about an hour. Premiums high for non-existent benefits. Tried to use it three t Read full review ›
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 by Anonymous - from 1 mo ago

Hate this insurance.. purchased thru exchange - what a mistake. Wasting my money as it does nothing but expensive major medical because it Read full review ›
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 by Anonymous - from 1 mo ago

For 2 days I waited on the phone to talk to a plan adviser. Day one I waited for 60 min day two I waited for 98 minutes; no answer I hung up Read full review ›
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 by Nottheplanipaidfor - from 1 mo ago

Anthem blue cross of California is for profit not for helping its costumers. I have a broken shoulder and can't find a single orthopedic sur Read full review ›
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