Anthem Blue Cross - California Customer Reviews

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Anthem Blue Cross - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
31.7
MINUTES - AVERAGE
OVERALL RATING
2.3
OUT OF 5


See how Anthem Blue Cross - California has done over time on our Anthem Blue Cross - California ratings page.
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Recent Anthem Blue Cross - California Reviews 1 - 15 of 238

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 by Anonymous - from 1 day ago

Thank You Obama for changing my policy. What do I pay $700/mo for? Nothing.....there is not any decent doctor that will take my insurance Read full review ›
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 by yadda yadda - from 5 days ago

you do not have softwear that can understand my voice Read full review ›
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 by JLaRue - from 9 days ago

no 24hr service if you don't have your ID number Read full review ›
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 by Anonymous - from 19 days ago

Phone rang 20+ times and then hung-up. Read full review ›
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 by Mr. Upset & frustrated - from 20 days ago

Transferred from ext to ext...left on hold...hangs up repeatedly with notice that its hanging up...HORRIBLE and unfriendly phone access for Read full review ›
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 by Anonymous - from 28 days ago

I was very pleased (and a little surprised) that I had a response almost right away. My customer support person was Valentina. She was polit Read full review ›
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 by morris - from 29 days ago

worst service ever, hate anthem and cnt wait to f...ing swich service providers Read full review ›
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 by tommyd1956 - from 29 days ago

the worst service I have ever had with an insurance company. Read full review ›
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 by tommyd1956 - from 29 days ago

got my call back, they let it ring 4 times and hung up,bofore I could get to the phone,i have been trying to get a hold of someone for 3 hrs Read full review ›
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 by Anonymous - from 1 mo ago

Need assistance. Read full review ›
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 by Elena - from 1 mo ago

Finally, after 6 months of trying to get customer service... My simple request has been taken care of. Read full review ›
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 by Anonymous - from 1 mo ago

the longest wait time and the worst customer service. will look for another insurance provider Read full review ›
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 by Bmp3 - from 2 mos ago

The 10 means days, not minutes! Trying to get medication needed for my eyes. Denied, when called I was given a peer to peer number for my do Read full review ›
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 by Anonymous - from 2 mos ago

Phone line disconnected Read full review ›
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 by truely unhappy Anthem cu... - from 2 mos ago

unfortunately this is for insurance through employment not through covered california. the nice rep who answered stayed on the phone and tri Read full review ›
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