Anthem Blue Cross - California Customer Reviews

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Anthem Blue Cross - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
31.4
MINUTES - AVERAGE
OVERALL RATING
2.3
OUT OF 5


See how Anthem Blue Cross - California has done over time on our Anthem Blue Cross - California ratings page.
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Recent Anthem Blue Cross - California Reviews 1 - 15 of 238

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 by Tony - from 3 days ago

Always nice to speak directly with a computer voicemail system. No need to staff your telephone lines with humans. Can you taste my sarcas Read full review ›
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 by frustrated - from 4 days ago

Finally got to a live rep, they dropped the call. Read full review ›
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 by Jenny - from 19 days ago

Super helpful and nice representative - solved some of my policy problems. Read full review ›
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 by nothappy - from 19 days ago

dropped the call halfway Read full review ›
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 by Anonymous - from 22 days ago

Call disconnect after 12 minutes. Read full review ›
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 by Anonymous - from 24 days ago

Got right into the menu system, had a rep on phone within 5 min. Read full review ›
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 by Chris Tashjian - from 27 days ago

Long Wait!! again and again. Agents unavailable. Technical difficulties.... tray again and again. Read full review ›
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 by MR X - from 1 mo ago

got the answer I needed Read full review ›
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 by Just Jim - from 1 mo ago

10 mins, if that. So, really smooth. Say, "Get Associate" at each prompt selection. the 3rd? one transferred me to a human. Well, .... Read full review ›
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 by claire - from 1 mo ago

Multiple transfers by real people led me to be on hold and then an automated message saying I've been transferred to a number that doesn't w Read full review ›
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 by Anonymous - from 1 mo ago

Anthem services are inadequate and irresponsible! Read full review ›
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 by Anonymous - from 1 mo ago

I called the number on the back of my card 3 times without luck. An hour later, I found this number online...five minutes and done! This is Read full review ›
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 by Brad - from 1 mo ago

Bad customer service - they are not well listening the calls clearly. Read full review ›
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 by Anonymous - from 1 mo ago

I guess I got lucky! Two minute wait following the above instructions. Read full review ›
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 by Anonymous - from 2 mos ago

This # picked right up but sent me on to the main customer service # for an additional 30 min. wait. Finally hung up. I just want to pay m Read full review ›
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