Anthem Blue Cross CA: *nd try in i just kept saying "get associate" a...

A Anthem Blue Cross CA customer review by GetHuman user ~Obama sucks from November 23rd, 2017

Background on ~Obama sucks's case

GetHuman: ~Obama sucks - can you tell our other Anthem Blue Cross CA customers when your case took place?
~Obama sucks: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Anthem Blue Cross CA, and if so, how?
~Obama sucks: I used the 800-333-0912 number I found for on the GetHuman Anthem Blue Cross CA customer phone number page I was on: Anthem Blue Cross CA Customer Service Phone Number
GetHuman: And which of these common Anthem Blue Cross CA customer issues best describes the reason you wanted to talk to them?
(Shows ~Obama sucks a list of common Anthem Blue Cross CA problems)
~Obama sucks: "Update account information" was why I was trying to call.

~Obama sucks's review of Anthem Blue Cross CA customer service

GetHuman: So how would you sum up your experience for GetHuman's Anthem Blue Cross CA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Obama sucks: *nd try in i just kept saying "get associate" and finally got a human being.
GetHuman: Let's quantify your experience contacting Anthem Blue Cross CA. On a scale of 1 to 5, how easy is it go get help on a Anthem Blue Cross CA problem?
~Obama sucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Obama sucks: I'd give them a one out of five on communication.
GetHuman: And what about Anthem Blue Cross CA's ability to quickly and effectively address your problem?
~Obama sucks: For that I would say one out of five.
GetHuman: And finally- any advice for other Anthem Blue Cross CA customers?
~Obama sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Anthem Blue Cross CA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Obama sucks taken from his Anthem Blue Cross CA customer service problem that occurred on November 15th, 2017.

Anthem Blue Cross CA

2.41 of 5 stars | 92 reviews

~Obama sucks's Anthem Blue Cross CA Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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