Appalachian Power Co (WV): They r very nice
A Appalachian Power Co (WV) customer review by GetHuman user ~crystal 1983 from November 26th, 2017
Background on ~crystal 1983's case
GetHuman: ~crystal 1983 - can you tell our other Appalachian Power Co (WV) customers when your case took place?
~crystal 1983: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Appalachian Power Co (WV), and if so, how?
GetHuman: And which of these common Appalachian Power Co (WV) customer issues best describes the reason you wanted to talk to them?
(Shows ~crystal 1983 a list of common Appalachian Power Co (WV) problems)
~crystal 1983: "Cancel service" was why I was trying to call.
~crystal 1983's review of Appalachian Power Co (WV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Appalachian Power Co (WV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~crystal 1983: They r very nice
GetHuman: Let's quantify your experience contacting Appalachian Power Co (WV). On a scale of 1 to 5, how easy is it go get help on a Appalachian Power Co (WV) problem?
~crystal 1983: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~crystal 1983: I'd give them a one out of five on communication.
GetHuman: And what about Appalachian Power Co (WV)'s ability to quickly and effectively address your problem?
~crystal 1983: For that I would say four out of five.
GetHuman: And finally- any advice for other Appalachian Power Co (WV) customers?
~crystal 1983: Call them early in the day or late. Don't forget any personal or account information you might need for Appalachian Power Co (WV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~crystal 1983 taken from his Appalachian Power Co (WV) customer service problem that occurred on November 23rd, 2017.