Apple Care Customer Reviews
Apple Care Ratings Summary
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Make sure you rate Apple Care too - we need to keep each other informed!Recent Apple Care Reviews 1 - 15 of 17
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by Daniel - from 14 days ago
“Applecare has really gone downhill...pathetic service had to re-explain problem to 4 different departments ... just pathetic ...took 150 mi” Read full review ›
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by dramamama - from 1 mo ago
“closed. called next day...waited kept cutting me off. nearly wasted all day... get more reps. too long to wait and line cuts off after 1” Read full review ›
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by Sally - from 1 mo ago
“Says they are open 24 -7, but they were closed. I called at 8 PM, it told me to call back during business hours. ” Read full review ›
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by Maikel Casanova - from 2 mos ago
“Helped me solve my problem almost immediatley and was polite and professional.” Read full review ›
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by electric_insomnia - from 6 mos ago
“Worked like a charm! Much better than calling apple directly..” Read full review ›
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by mk3ps2 - from 8 mos ago
“They were not able to fix the Location Services problem while on the phone, but send an email with step by step instructions to follow. Issu” Read full review ›
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by veryfrustratedwithApple - from 10 mos ago
“I had to go through a ton of voice prompts and waited forever.” Read full review ›
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by SadMac - from 1 yr ago
“My wait wasn't 900 minutes...it was 9 days! On January 13, 2011, I called AppleCare and was informed that my AppleCare warranty had expired ” Read full review ›
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by Swh39 - from 1 yr ago
“They speak good English which is Appreciated. Feels like they're just following protocol - which I guess isn't all that bad” Read full review ›
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by Anonymous - from 1 yr ago
“Voice prompts got me through to an operator right away.” Read full review ›
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by applesauce - from 1 yr ago
“Had to call twice. Average hold 20 minutes! Too long.” Read full review ›
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by suburbanites - from 1 yr ago
“Generally get someone nearshore or home-shored for the calls, very patient, very helpful in most cases, and if they feel like they cannot he” Read full review ›Long wait? Great service?
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