Apple Developer Support: Very polite, but only able to help a little bit.

A Apple Developer Support customer review by GetHuman user GetHuman-324599 from November 11th, 2017

Background on GetHuman-324599's case

GetHuman: GetHuman-324599 - can you tell our other Apple Developer Support customers when your case took place?
GetHuman-324599: Yes. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Apple Developer Support, and if so, how?
GetHuman-324599: I used the 800-633-2152 number I found for on the GetHuman Apple Developer Support customer phone number page I was on: Apple Developer Support Customer Service Phone Number
GetHuman: And which of these common Apple Developer Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-324599 a list of common Apple Developer Support problems)
GetHuman-324599: "Service problem" was why I was trying to call.

GetHuman-324599's review of Apple Developer Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Apple Developer Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-324599: Very polite, but only able to help a little bit.
GetHuman: Let's quantify your experience contacting Apple Developer Support. On a scale of 1 to 5, how easy is it go get help on a Apple Developer Support problem?
GetHuman-324599: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-324599: I'd give them a five out of five on communication.
GetHuman: And what about Apple Developer Support's ability to quickly and effectively address your problem?
GetHuman-324599: For that I would say three out of five.
GetHuman: And finally- any advice for other Apple Developer Support customers?
GetHuman-324599: Call them early in the day or late. Don't forget any personal or account information you might need for Apple Developer Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-324599 taken from his Apple Developer Support customer service problem that occurred on November 9th, 2017.

Apple Developer Support

3.00 of 5 stars | 11 reviews

GetHuman-324599's Apple Developer Support Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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