Apple Customer Reviews

HomeRead Customer ReviewsApple Customer Reviews

Apple Ratings Summary

SUPPORT QUALITY
3.3
OUT OF 5
COMMUNICATION
3.6
OUT OF 5
RESPONSIVENESS
17.5
MINUTES - AVERAGE
OVERALL RATING
3.2
OUT OF 5


See how Apple has done over time on our Apple ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Apple too - we need to keep each other informed!


Recent Apple Reviews 1 - 15 of 65

Write your own review... 

 by vmaclaury - from 4 days ago

Was referred to "Tony" and assured my Apple IPhoto books would be replaced and delivered by the 24th. Very helpful! Read full review ›
Write your own review... 

 by mamawolf - from 10 days ago

This address no longer works. Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

I started over and pressed zero twice and got a human after spending 10 minutes trying to go through the prompts. Read full review ›
Write your own review... 

 by mjfoss - from 2 mos ago

Upgraded to a 4S phone on 3/14/12. Went to 2 different AT&T stores, an Apple store, and finally got help with customer service. Spoke to I Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

Shipment cancellation handled efficiently, politely, and promptly. Read full review ›
Write your own review... 

 by Anonymous - from 5 mos ago

Great service, willing to go the extra mile to help me with my issue Read full review ›
Write your own review... 

 by Billie SUe - from 5 mos ago

I bought annotebook with apple and I'm through with them. I get an idiotic recording that understands full sentences yet it cannot understan Read full review ›
Write your own review... 

 by choogchoog - from 6 mos ago

Could not get a live person to talk to -- just those idiotic recordings. Very frustrating Read full review ›
Write your own review... 

 by Anonymous - from 7 mos ago

Entering 0 worked very well. Read full review ›
Write your own review... 

 by Anonymous - from 7 mos ago

They didn't give me any new ideas to try and I'm in the process of reinstalling the operating system, which seems to be frozen again. So bac Read full review ›
Write your own review... 

 by Anonymous - from 7 mos ago

incredibly helpful rep Read full review ›
Write your own review... 

 by Anonymous - from 7 mos ago

She referred me to an Apple website to send an e-mail. Read full review ›
Write your own review... 

 by Anonymous - from 7 mos ago

Bought 3-yr protection plan with computer online but Apple did not ship plan info for over two weeks yet insists plan started day of purchas Read full review ›
Write your own review... 

 by Anonymous - from 8 mos ago

fixed my problem quickly after a few transfers Read full review ›
Write your own review... 

 by Kttttt - from 8 mos ago

Good Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Apple information besides reviews

Most commonly sought information by Apple customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile