Apple: It's an automated response, none of the links t...
A Apple customer review by GetHuman user ~Angry customer from November 21st, 2017
Background on ~Angry customer's case
GetHuman: ~Angry customer - can you tell our other Apple customers when your case took place?
~Angry customer: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Apple, and if so, how?
GetHuman: And which of these common Apple customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry customer a list of common Apple problems)
~Angry customer: "Lost phone" was why I was trying to call.
~Angry customer's review of Apple customer service
GetHuman: So how would you sum up your experience for GetHuman's Apple customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry customer: It's an automated response, none of the links they give are useful for complaints.
GetHuman: Let's quantify your experience contacting Apple. On a scale of 1 to 5, how easy is it go get help on a Apple problem?
~Angry customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry customer: I'd give them a four out of five on communication.
GetHuman: And what about Apple's ability to quickly and effectively address your problem?
~Angry customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Apple customers?
~Angry customer: Call them early in the day or late. Don't forget any personal or account information you might need for Apple to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry customer taken from his Apple customer service problem that occurred on November 18th, 2017.