Apria Healthcare: I only needed CPAP parts, moved to Denver from...

A Apria Healthcare customer review by GetHuman user ~Ticked off from November 21st, 2017

Background on ~Ticked off's case

GetHuman: ~Ticked off - can you tell our other Apria Healthcare customers when your case took place?
~Ticked off: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
~Ticked off: I used the 866-505-6365 number I found for on the GetHuman Apria Healthcare customer phone number page I was on: Apria Healthcare Customer Service Phone Number
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Ticked off a list of common Apria Healthcare problems)
~Ticked off: "Make/Chase a claim" was why I was trying to call.

~Ticked off's review of Apria Healthcare customer service

GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ticked off: I only needed CPAP parts, moved to Denver from CA. Have driven to their office twice, Faxed, and had bank sent Fax... weeks and on good response.... Most incompetence I have seen.
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
~Ticked off: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ticked off: I'd give them a one out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
~Ticked off: For that I would say one out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
~Ticked off: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ticked off taken from his Apria Healthcare customer service problem that occurred on November 18th, 2017.

Apria Healthcare

1.23 of 5 stars | 169 reviews

~Ticked off's Apria Healthcare Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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