Apria Healthcare: Gave up waiting. I have requested an itemized...

A Apria Healthcare customer review by GetHuman user ~Not Satisfied from November 23rd, 2017

Background on ~Not Satisfied's case

GetHuman: ~Not Satisfied - can you tell our other Apria Healthcare customers when your case took place?
~Not Satisfied: Yes. It was late at night, on November 15th.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
~Not Satisfied: I used the 866-505-6365 number I found for on the GetHuman Apria Healthcare customer phone number page I was on: Apria Healthcare Customer Service Phone Number
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Not Satisfied a list of common Apria Healthcare problems)
~Not Satisfied: "Renew coverage" was why I was trying to call.

~Not Satisfied's review of Apria Healthcare customer service

GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not Satisfied: Gave up waiting. I have requested an itemized bill no less than * times, twice when their billing department called me back to back. Obviously my time is NOT valuable and help is NOT a moment away.
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
~Not Satisfied: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not Satisfied: I'd give them a four out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
~Not Satisfied: For that I would say one out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
~Not Satisfied: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not Satisfied taken from his Apria Healthcare customer service problem that occurred on November 15th, 2017.

Apria Healthcare

1.23 of 5 stars | 169 reviews

~Not Satisfied's Apria Healthcare Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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