Apria Healthcare: This company will not stop calling. *x in one w...

A Apria Healthcare customer review by GetHuman user ~Fed Up from November 23rd, 2017

Background on ~Fed Up's case

GetHuman: ~Fed Up - can you tell our other Apria Healthcare customers when your case took place?
~Fed Up: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
~Fed Up: I used the 866-505-6365 number I found for on the GetHuman Apria Healthcare customer phone number page I was on: Apria Healthcare Customer Service Phone Number
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Fed Up a list of common Apria Healthcare problems)
~Fed Up: "Update account information" was why I was trying to call.

~Fed Up's review of Apria Healthcare customer service

GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fed Up: This company will not stop calling. *x in one week!! I have spoken to reps, I have emailed asking them to stop. A rep told me he would remove my number. * hrs later, Apria automated calling called me again. To no avail. This company does not care.
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
~Fed Up: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fed Up: I'd give them a one out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
~Fed Up: For that I would say two out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
~Fed Up: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fed Up taken from his Apria Healthcare customer service problem that occurred on November 20th, 2017.

Apria Healthcare

1.23 of 5 stars | 169 reviews

~Fed Up's Apria Healthcare Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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