Apria Healthcare: unable to address my problem because it was not...

A Apria Healthcare customer review by GetHuman user ~ealawrence from November 23rd, 2017

Background on ~ealawrence's case

GetHuman: ~ealawrence - can you tell our other Apria Healthcare customers when your case took place?
~ealawrence: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
~ealawrence: I used the 866-505-6365 number I found for on the GetHuman Apria Healthcare customer phone number page I was on: Apria Healthcare Customer Service Phone Number
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~ealawrence a list of common Apria Healthcare problems)
~ealawrence: "Renew coverage" was why I was trying to call.

~ealawrence's review of Apria Healthcare customer service

GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ealawrence: unable to address my problem because it was not one of the menu items, it kicked me off*after two tries without picking an option
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
~ealawrence: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ealawrence: I'd give them a four out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
~ealawrence: For that I would say three out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
~ealawrence: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ealawrence taken from his Apria Healthcare customer service problem that occurred on November 20th, 2017.

Apria Healthcare

1.23 of 5 stars | 169 reviews

~ealawrence's Apria Healthcare Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Apria Healthcare, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Apria Healthcare in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!