Apria Healthcare: Can't ever get support from them After multip...
A Apria Healthcare customer review by GetHuman user ~Unhappy with Apria from November 24th, 2017
Background on ~Unhappy with Apria's case
GetHuman: ~Unhappy with Apria - can you tell our other Apria Healthcare customers when your case took place?
~Unhappy with Apria: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy with Apria a list of common Apria Healthcare problems)
~Unhappy with Apria: "Update account information" was why I was trying to call.
~Unhappy with Apria's review of Apria Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy with Apria: Can't ever get support from them After multiple phone calls, I can finally get service. Will NOT send prescription cpap supplies regularly even though they tell me they will. And the latest straw is they charged my credit card and don't even have autopay turned on.
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
~Unhappy with Apria: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy with Apria: I'd give them a one out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
~Unhappy with Apria: For that I would say one out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
~Unhappy with Apria: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy with Apria taken from his Apria Healthcare customer service problem that occurred on November 22nd, 2017.