Apria Healthcare: They were supposed to call me & have waited for...
A Apria Healthcare customer review by GetHuman user ~fedup with apria from November 25th, 2017
Background on ~fedup with apria's case
GetHuman: ~fedup with apria - can you tell our other Apria Healthcare customers when your case took place?
~fedup with apria: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~fedup with apria a list of common Apria Healthcare problems)
~fedup with apria: "Update account information" was why I was trying to call.
~fedup with apria's review of Apria Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fedup with apria: They were supposed to call me & have waited for** days for them to call. I've called * times during that period & can't get anyone to tell me the same thing. I keep getting the run around. Even my Doctor's office reports they have difficulty with them.
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
~fedup with apria: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fedup with apria: I'd give them a one out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
~fedup with apria: For that I would say two out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
~fedup with apria: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fedup with apria taken from his Apria Healthcare customer service problem that occurred on November 18th, 2017.