Apria Healthcare: The *-***-***-**** number representative was he...
A Apria Healthcare customer review by GetHuman user ~Judith Jowers from November 25th, 2017
Background on ~Judith Jowers's case
GetHuman: ~Judith Jowers - can you tell our other Apria Healthcare customers when your case took place?
~Judith Jowers: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Apria Healthcare, and if so, how?
GetHuman: And which of these common Apria Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Judith Jowers a list of common Apria Healthcare problems)
~Judith Jowers: "Make/Chase a claim" was why I was trying to call.
~Judith Jowers's review of Apria Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's Apria Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judith Jowers: The *-***-***-**** number representative was helpful but our local office in Martinez, ga. was most horrible. No customer service at all. How do you ever get any business from such unprofessional, uncaring workers?
GetHuman: Let's quantify your experience contacting Apria Healthcare. On a scale of 1 to 5, how easy is it go get help on a Apria Healthcare problem?
~Judith Jowers: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judith Jowers: I'd give them a one out of five on communication.
GetHuman: And what about Apria Healthcare's ability to quickly and effectively address your problem?
~Judith Jowers: For that I would say two out of five.
GetHuman: And finally- any advice for other Apria Healthcare customers?
~Judith Jowers: Call them early in the day or late. Don't forget any personal or account information you might need for Apria Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judith Jowers taken from his Apria Healthcare customer service problem that occurred on November 21st, 2017.