As Seen On TV.com: My stuff is on backorder for a month - they sho...

A As Seen On TV.com customer review by GetHuman user GetHuman-260999 from November 27th, 2017

Background on GetHuman-260999's case

GetHuman: GetHuman-260999 - can you tell our other As Seen On TV.com customers when your case took place?
GetHuman-260999: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to As Seen On TV.com, and if so, how?
GetHuman-260999: I used the 888-510-1194 number I found for on the GetHuman As Seen On TV.com customer phone number page I was on: As Seen On TV.com Customer Service Phone Number
GetHuman: And which of these common As Seen On TV.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-260999 a list of common As Seen On TV.com problems)
GetHuman-260999: "Returns" was why I was trying to call.

GetHuman-260999's review of As Seen On TV.com customer service

GetHuman: So how would you sum up your experience for GetHuman's As Seen On TV.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-260999: My stuff is on backorder for a month - they should send out emails for updates
GetHuman: Let's quantify your experience contacting As Seen On TV.com. On a scale of 1 to 5, how easy is it go get help on a As Seen On TV.com problem?
GetHuman-260999: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-260999: I'd give them a five out of five on communication.
GetHuman: And what about As Seen On TV.com's ability to quickly and effectively address your problem?
GetHuman-260999: For that I would say two out of five.
GetHuman: And finally- any advice for other As Seen On TV.com customers?
GetHuman-260999: Call them early in the day or late. Don't forget any personal or account information you might need for As Seen On TV.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-260999 taken from his As Seen On TV.com customer service problem that occurred on November 18th, 2017.

As Seen On TV.com

1.50 of 5 stars | 54 reviews

GetHuman-260999's As Seen On TV.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like As Seen On TV.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with As Seen On TV.com in any way.

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