Asics: Nicolle could not have been more helpful!!*Good...
A Asics customer review by GetHuman user GetHuman-225031 from November 17th, 2017
Background on GetHuman-225031's case
GetHuman: GetHuman-225031 - can you tell our other Asics customers when your case took place?
GetHuman-225031: Sure. It was morning, on November 9th.
GetHuman: Did you reach out to Asics, and if so, how?
GetHuman: And which of these common Asics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-225031 a list of common Asics problems)
GetHuman-225031: "Change order" was why I was trying to call.
GetHuman-225031's review of Asics customer service
GetHuman: So how would you sum up your experience for GetHuman's Asics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-225031: Nicolle could not have been more helpful!!*Good job Nicolle!
GetHuman: Let's quantify your experience contacting Asics. On a scale of 1 to 5, how easy is it go get help on a Asics problem?
GetHuman-225031: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-225031: I'd give them a five out of five on communication.
GetHuman: And what about Asics's ability to quickly and effectively address your problem?
GetHuman-225031: For that I would say five out of five.
GetHuman: And finally- any advice for other Asics customers?
GetHuman-225031: Call them early in the day or late. Don't forget any personal or account information you might need for Asics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-225031 taken from his Asics customer service problem that occurred on November 9th, 2017.
Asics
5.00 of 5 stars | 4 reviews
GetHuman-225031's Asics Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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