Ask.com: my name is nancy gaide, I called to d*c your As...

A Ask.com customer review by GetHuman user ~nancy gaide from November 22nd, 2017

Background on ~nancy gaide's case

GetHuman: ~nancy gaide - can you tell our other Ask.com customers when your case took place?
~nancy gaide: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Ask.com, and if so, how?
~nancy gaide: I used a twitter page I found on the GetHuman Ask.com customer service contact info page: Contact Ask.com Customer Service
GetHuman: And which of these common Ask.com customer issues best describes the reason you wanted to talk to them?
(Shows ~nancy gaide a list of common Ask.com problems)
~nancy gaide: "Update account information" was why I was trying to contact.

~nancy gaide's review of Ask.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Ask.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nancy gaide: my name is nancy gaide, I called to d*c your Ask.com- which automatically appeared on my computer- I will go to channel ** news and let them hear the ways you postpone a dis-connect- once getting a tech, I was told it would take **.** to d*c
GetHuman: Let's quantify your experience contacting Ask.com. On a scale of 1 to 5, how easy is it go get help on a Ask.com problem?
~nancy gaide: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nancy gaide: I'd give them a two out of five on communication.
GetHuman: And what about Ask.com's ability to quickly and effectively address your problem?
~nancy gaide: For that I would say one out of five.
GetHuman: And finally- any advice for other Ask.com customers?
~nancy gaide: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ask.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nancy gaide taken from his Ask.com customer service problem that occurred on November 15th, 2017.

Ask.com

1.00 of 5 stars | 9 reviews

~nancy gaide's Ask.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ask.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ask.com in any way.

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