Ask.com: No one answered!!so much for *****Only pre-reco...
A Ask.com customer review by GetHuman user ~lioncub20 from November 11th, 2017
Background on ~lioncub20's case
GetHuman: ~lioncub20 - can you tell our other Ask.com customers when your case took place?
~lioncub20: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Ask.com, and if so, how?
GetHuman: And which of these common Ask.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lioncub20 a list of common Ask.com problems)
~lioncub20: "Cancel service" was why I was trying to contact.
~lioncub20's review of Ask.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ask.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lioncub20: No one answered!!so much for *****Only pre-recorded voice...so much for "direct to human"
GetHuman: Let's quantify your experience contacting Ask.com. On a scale of 1 to 5, how easy is it go get help on a Ask.com problem?
~lioncub20: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lioncub20: I'd give them a three out of five on communication.
GetHuman: And what about Ask.com's ability to quickly and effectively address your problem?
~lioncub20: For that I would say four out of five.
GetHuman: And finally- any advice for other Ask.com customers?
~lioncub20: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ask.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lioncub20 taken from his Ask.com customer service problem that occurred on November 8th, 2017.