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Assurance Wireless: My phone was stolen and I can't access my voice...

A Assurance Wireless customer review by GetHuman user ~Darell collins from November 21st, 2017

Background on ~Darell collins's case

GetHuman: ~Darell collins - can you tell our other Assurance Wireless customers when your case took place?

~Darell collins: Yes. It was morning, on November 15th.

GetHuman: Did you reach out to Assurance Wireless, and if so, how?

~Darell collins: I used the 888-321-5880 number I found for on the GetHuman Assurance Wireless customer phone number page I was on: Assurance Wireless Customer Service Phone Number

GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?

(Shows ~Darell collins a list of common Assurance Wireless problems)

~Darell collins: "Activate Plan" was why I was trying to call.

~Darell collins's review of Assurance Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~Darell collins: My phone was stolen and I can't access my voice mail and they couldn't tell me the past word

GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?

~Darell collins: I'd give them a four out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~Darell collins: I'd give them a three out of five on communication.

GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?

~Darell collins: For that I would say two out of five.

GetHuman: And finally- any advice for other Assurance Wireless customers?

~Darell collins: Call them early in the day or late. Don't forget any personal or account information you might need for Assurance Wireless to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~Darell collins taken from his Assurance Wireless customer service problem that occurred on November 15th, 2017.

Assurance Wireless

3.35 of 5 stars | 233 reviews

Assurance Wireless Reviews Assurance Wireless's Phone Number All Assurance Wireless contact info

~Darell collins's Assurance Wireless Review

Difficulty of finding help

4 out of 5 stars

Quality of communication

3 out of 5 stars

Timeliness and professionalism

2 out of 5 stars

Overall customer service rating

3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Assurance Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Assurance Wireless in any way.

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