Assurance Wireless: keeps saying my account can not be validated.
A Assurance Wireless customer review by GetHuman user ~catherine laws from November 22nd, 2017
Background on ~catherine laws's case
GetHuman: ~catherine laws - can you tell our other Assurance Wireless customers when your case took place?
~catherine laws: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~catherine laws a list of common Assurance Wireless problems)
~catherine laws: "Setup service" was why I was trying to call.
~catherine laws's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~catherine laws: keeps saying my account can not be validated.
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~catherine laws: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~catherine laws: I'd give them a three out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~catherine laws: For that I would say four out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~catherine laws: Call them early in the day or late. Don't forget any personal or account information you might need for Assurance Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~catherine laws taken from his Assurance Wireless customer service problem that occurred on November 16th, 2017.