Assurance Wireless: There isn't a phone company I would say this ab...
A Assurance Wireless customer review by GetHuman user ~Sherry Yash from November 18th, 2017
Background on ~Sherry Yash's case
GetHuman: ~Sherry Yash - can you tell our other Assurance Wireless customers when your case took place?
~Sherry Yash: Yeah. It was evening, on November 11th.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Sherry Yash a list of common Assurance Wireless problems)
~Sherry Yash: "Technical support" was why I was trying to call.
~Sherry Yash's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sherry Yash: There isn't a phone company I would say this about after **yrs or more of cell phones,PC's, Desktop comp.ect... I would RATE ASSURANCE WIRELESS **--AAAAA* Company of all other phone,wireless companies I have been a customer with TRULY ** or more yr's They are always there for you seconds, Fantastic employees,BIG PAT on YOUR BACK!!! OH,can't forget this...They are not a money hungry bunch of owners..ect. They are Kind, understanding, Very Greatful, so much so THEY haven't turned their Wonderful Backs on all the consumers with Sickness-too sick to make a living, Poor, too Poor to have a Phone, and not living month to month,it is Truly our Human race living Hour to Hour. GOD BLESS YOU & YOUR ASSURANCE Wireless phone company and A GREAT STAFF..I would have been dead a while back if not for Compassionate-Unselfish Companies as YOURS!!
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~Sherry Yash: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sherry Yash: I'd give them a four out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~Sherry Yash: For that I would say three out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~Sherry Yash: Call them early in the day or late. Don't forget any personal or account information you might need for Assurance Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sherry Yash taken from his Assurance Wireless customer service problem that occurred on November 11th, 2017.