Assurance Wireless Customer Reviews - Page 9

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Assurance Wireless Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
13.4
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


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Recent Assurance Wireless Reviews 121 - 135 of 393

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 by Deedee - from 9 mos ago

I got a really helpful rep. He was courteous and patient with step by step instruction. Resolved my problem very efficiently. Read full review ›
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 by mawjanjan - from 9 mos ago

tina, was very helpful and friendly, good job,,,, Read full review ›
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 by teetle - from 9 mos ago

awesome customer service. I was totally taken care of in a total of 2 minutes. Fast but friendly agent. No run around like a lot of custome Read full review ›
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 by Anonymous - from 9 mos ago

They told me I did not have an assurance phone because I was trying to cancel my account. They did not cancel a friends account either!!! Read full review ›
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 by Anonymous - from 9 mos ago

they are horrible need a lot more training if I talked to peps like they do I'd be OUT OF A JOB union or NO union Read full review ›
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 by kpetedogg - from 9 mos ago

cannot get recerified everytime I call they just give me alternate things to do when I began to dail number they just hang up need my assura Read full review ›
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 by Anonymous - from 9 mos ago

Can't get a problem fixed! Same all the time. Read full review ›
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 by Toree - from 9 mos ago

I appreciate this service and the reps do a good job. Read full review ›
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 by Anonymous - from 9 mos ago

they told me the same thing 6 times no help Read full review ›
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 by Anonymous - from 9 mos ago

Supervisor Michael # sj423807 told me that"the customer is not right". He complained about the time he spent helping me. No help / told me t Read full review ›
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 by Anonymous - from 9 mos ago

First they did credit my account twice. Their automated system needs the customer to convert where your money goes.The service was poor. Try Read full review ›
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 by luisa - from 9 mos ago

this company sucks tryed to speak to some one and could not Read full review ›
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 by sophia1 - from 9 mos ago

They disconnected my phone they r charging me 10cents a minute and told me i will need a new number i am a senior same number foe citz and h Read full review ›
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 by Ronnie K - from 9 mos ago

tried to find out about my app I sent back but called the 888 number and was hung up on Read full review ›
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 by Phyllis - from 9 mos ago

whenever I need to "top up" the customer service people are always very accommedating, fast, and pleasant. Read full review ›
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