Atlantic City Electric: Needed letter of credit for another utility co...

A Atlantic City Electric customer review by GetHuman user ~sally bananas from November 22nd, 2017

Background on ~sally bananas's case

GetHuman: ~sally bananas - can you tell our other Atlantic City Electric customers when your case took place?
~sally bananas: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
~sally bananas: I used the 800-642-3780 number I found for on the GetHuman Atlantic City Electric customer phone number page I was on: Atlantic City Electric Customer Service Phone Number
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~sally bananas a list of common Atlantic City Electric problems)
~sally bananas: "Cancel service" was why I was trying to call.

~sally bananas's review of Atlantic City Electric customer service

GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sally bananas: Needed letter of credit for another utility co. ACE was very helpful.
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
~sally bananas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sally bananas: I'd give them a two out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
~sally bananas: For that I would say five out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
~sally bananas: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sally bananas taken from his Atlantic City Electric customer service problem that occurred on November 18th, 2017.

Atlantic City Electric

1.56 of 5 stars | 38 reviews

~sally bananas's Atlantic City Electric Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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