Atlantic City Electric: Damage to my property by equipment used to work...
A Atlantic City Electric customer review by GetHuman user ~James Varley Sr. from November 26th, 2017
Background on ~James Varley Sr.'s case
GetHuman: ~James Varley Sr. - can you tell our other Atlantic City Electric customers when your case took place?
~James Varley Sr.: Yup. It was evening, on November 23rd.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~James Varley Sr. a list of common Atlantic City Electric problems)
~James Varley Sr.: "Book appointment" was why I was trying to call.
~James Varley Sr.'s review of Atlantic City Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~James Varley Sr.: Damage to my property by equipment used to work on a property * houses away. Drove a piece of heavy equipment across my front lawn and driveway around rear of property digging up with tracks, and nobody gets back, to you reguarding repairs to damage
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
~James Varley Sr.: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~James Varley Sr.: I'd give them a three out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
~James Varley Sr.: For that I would say two out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
~James Varley Sr.: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~James Varley Sr. taken from his Atlantic City Electric customer service problem that occurred on November 23rd, 2017.