Atlantic City Electric: Rep gave me two fax numbers to fax my request...

A Atlantic City Electric customer review by GetHuman user ~silentnyt from November 26th, 2017

Background on ~silentnyt's case

GetHuman: ~silentnyt - can you tell our other Atlantic City Electric customers when your case took place?
~silentnyt: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
~silentnyt: I used the 800-642-3780 number I found for on the GetHuman Atlantic City Electric customer phone number page I was on: Atlantic City Electric Customer Service Phone Number
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~silentnyt a list of common Atlantic City Electric problems)
~silentnyt: "Cancel service" was why I was trying to call.

~silentnyt's review of Atlantic City Electric customer service

GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~silentnyt: Rep gave me two fax numbers to fax my request. Neither fax number works.
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
~silentnyt: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~silentnyt: I'd give them a four out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
~silentnyt: For that I would say three out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
~silentnyt: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~silentnyt taken from his Atlantic City Electric customer service problem that occurred on November 18th, 2017.

Atlantic City Electric

1.56 of 5 stars | 38 reviews

~silentnyt's Atlantic City Electric Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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