Audible.com: I need a Amazon gift card claim code!.

A Audible.com customer review by GetHuman user ~christate from November 20th, 2017

Background on ~christate's case

GetHuman: ~christate - can you tell our other Audible.com customers when your case took place?
~christate: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Audible.com, and if so, how?
~christate: I used the 888-283-5051 number I found for on the GetHuman Audible.com customer phone number page I was on: Audible.com Customer Service Phone Number
GetHuman: And which of these common Audible.com customer issues best describes the reason you wanted to talk to them?
(Shows ~christate a list of common Audible.com problems)
~christate: "Setup service" was why I was trying to call.

~christate's review of Audible.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Audible.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~christate: I need a Amazon gift card claim code!.
GetHuman: Let's quantify your experience contacting Audible.com. On a scale of 1 to 5, how easy is it go get help on a Audible.com problem?
~christate: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~christate: I'd give them a four out of five on communication.
GetHuman: And what about Audible.com's ability to quickly and effectively address your problem?
~christate: For that I would say one out of five.
GetHuman: And finally- any advice for other Audible.com customers?
~christate: Call them early in the day or late. Don't forget any personal or account information you might need for Audible.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~christate taken from his Audible.com customer service problem that occurred on November 10th, 2017.

Audible.com

3.00 of 5 stars | 30 reviews

~christate's Audible.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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