AutoZone.com: Time to go to Advance auto from now on

A AutoZone.com customer review by GetHuman user ~DJ from November 24th, 2017

Background on ~DJ's case

GetHuman: ~DJ - can you tell our other AutoZone.com customers when your case took place?
~DJ: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to AutoZone.com, and if so, how?
~DJ: I used a phone number I found on the GetHuman AutoZone.com customer service contact info page: Contact AutoZone.com Customer Service
GetHuman: And which of these common AutoZone.com customer issues best describes the reason you wanted to talk to them?
(Shows ~DJ a list of common AutoZone.com problems)
~DJ: "None of those really matches why I wanted to call AutoZone.com that day." was why I was trying to call.

~DJ's review of AutoZone.com customer service

GetHuman: So how would you sum up your experience for GetHuman's AutoZone.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DJ: Time to go to Advance auto from now on
GetHuman: Let's quantify your experience contacting AutoZone.com. On a scale of 1 to 5, how easy is it go get help on a AutoZone.com problem?
~DJ: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DJ: I'd give them a one out of five on communication.
GetHuman: And what about AutoZone.com's ability to quickly and effectively address your problem?
~DJ: For that I would say one out of five.
GetHuman: And finally- any advice for other AutoZone.com customers?
~DJ: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AutoZone.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DJ taken from his AutoZone.com customer service problem that occurred on November 17th, 2017.

AutoZone.com

1.00 of 5 stars | 10 reviews

~DJ's AutoZone.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AutoZone.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AutoZone.com in any way.

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