BB&T Bank Customer Reviews
BB&T Bank Ratings Summary
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Make sure you rate BB&T Bank too - we need to keep each other informed!Recent BB&T Bank Reviews 1 - 15 of 27
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by mike - from 1 day ago
“got a csr in 1 minute, gave me the direct number to the mortgage department immediately. very helpful” Read full review ›
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by drew - from 2 days ago
“Lakisha/BB&T credit card departmnent agent disconnected call while asking for general information, ” Read full review ›
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by Anonymous - from 2 days ago
“FIRST AGENT BEFORE SAYING HI, DISCONNECTED CALL, CALLED AGAIN SPOKE WITH LAKISHA/BB&T CREDIT CARD DEPARTMENT,ASK FOR LOCATION BUT AGENT RELE” Read full review ›
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by Anonymous - from 1 mo ago
“This is the automated line for bank accounts - could not get to a human.” Read full review ›
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by Anonymous - from 1 mo ago
“Waited a little while but the CSR was very pleasant and helpful. I was transferred to the correct department I was looking for with no issu” Read full review ›
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by Anonymous - from 2 mos ago
“They charge you $2 even if they hang up on you” Read full review ›
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by Anonymous - from 4 mos ago
“Got me to credit card division, but I just asked for someone to help with online banking and debit card, and they quickly transferred me ove” Read full review ›
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by bhoconnor - from 10 mos ago
“They'd charged me w/out even telling me at least 3-4 times because of a low balance, as well as for a "maintenance fee" i've never had in th” Read full review ›
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by Anonymous - from 10 mos ago
“I was able to get a hold of another bank while holdimg for BB&T, take care of business, and get back on the hold line. These folks are asle” Read full review ›
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by Angry customer - from 10 mos ago
“The worst customer service I have ever experienced. I can not express how angry I am with this bank. I will never bnk here again. ” Read full review ›
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by dk2010 - from 1 yr ago
“never even got a hold of someone using this phone number!” Read full review ›Long wait? Great service?
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