Bally Total Fitness: seriously this is the worst place ever. when th...

A Bally Total Fitness customer review by GetHuman user GetHuman-435585 from November 24th, 2017

Background on GetHuman-435585's case

GetHuman: GetHuman-435585 - can you tell our other Bally Total Fitness customers when your case took place?
GetHuman-435585: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Bally Total Fitness, and if so, how?
GetHuman-435585: I used a twitter page I found on the GetHuman Bally Total Fitness customer service contact info page: Contact Bally Total Fitness Customer Service
GetHuman: And which of these common Bally Total Fitness customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-435585 a list of common Bally Total Fitness problems)
GetHuman-435585: "Complaint" was why I was trying to contact.

GetHuman-435585's review of Bally Total Fitness customer service

GetHuman: So how would you sum up your experience for GetHuman's Bally Total Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-435585: seriously this is the worst place ever. when the lady over the voicemail talks about cancellation, it gets all scratchy so nobody can hear what she's saying. very shady
GetHuman: Let's quantify your experience contacting Bally Total Fitness. On a scale of 1 to 5, how easy is it go get help on a Bally Total Fitness problem?
GetHuman-435585: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-435585: I'd give them a two out of five on communication.
GetHuman: And what about Bally Total Fitness's ability to quickly and effectively address your problem?
GetHuman-435585: For that I would say one out of five.
GetHuman: And finally- any advice for other Bally Total Fitness customers?
GetHuman-435585: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bally Total Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-435585 taken from his Bally Total Fitness customer service problem that occurred on November 15th, 2017.

Bally Total Fitness

1.00 of 5 stars | 24 reviews

GetHuman-435585's Bally Total Fitness Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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