Banamex: Estoy decepcionado,necesitan activar el servici...

A Banamex customer review by GetHuman user ~javier lopez garcia from November 27th, 2017

Background on ~javier lopez garcia 's case

GetHuman: ~javier lopez garcia - can you tell our other Banamex customers when your case took place?
~javier lopez garcia : Yup. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Banamex, and if so, how?
~javier lopez garcia : I used the +52-12262639 number I found for on the GetHuman Banamex customer phone number page I was on: Banamex Customer Service Phone Number
GetHuman: And which of these common Banamex customer issues best describes the reason you wanted to talk to them?
(Shows ~javier lopez garcia a list of common Banamex problems)
~javier lopez garcia : "Complaint" was why I was trying to call.

~javier lopez garcia 's review of Banamex customer service

GetHuman: So how would you sum up your experience for GetHuman's Banamex customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~javier lopez garcia : Estoy decepcionado,necesitan activar el servicio ya que es muy necesario y ****til.
GetHuman: Let's quantify your experience contacting Banamex. On a scale of 1 to 5, how easy is it go get help on a Banamex problem?
~javier lopez garcia : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~javier lopez garcia : I'd give them a four out of five on communication.
GetHuman: And what about Banamex's ability to quickly and effectively address your problem?
~javier lopez garcia : For that I would say three out of five.
GetHuman: And finally- any advice for other Banamex customers?
~javier lopez garcia : Call them early in the day or late. Don't forget any personal or account information you might need for Banamex to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~javier lopez garcia taken from his Banamex customer service problem that occurred on November 24th, 2017.

Banamex

1.00 of 5 stars | 12 reviews

~javier lopez garcia 's Banamex Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Banamex, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Banamex in any way.

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