Banana Republic: It's great
A Banana Republic customer review by GetHuman user ~Thupten karyang from November 19th, 2017
Background on ~Thupten karyang's case
GetHuman: ~Thupten karyang - can you tell our other Banana Republic customers when your case took place?
~Thupten karyang: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Banana Republic, and if so, how?
GetHuman: And which of these common Banana Republic customer issues best describes the reason you wanted to talk to them?
(Shows ~Thupten karyang a list of common Banana Republic problems)
~Thupten karyang: "Returns" was why I was trying to call.
~Thupten karyang's review of Banana Republic customer service
GetHuman: So how would you sum up your experience for GetHuman's Banana Republic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Thupten karyang: It's great
GetHuman: Let's quantify your experience contacting Banana Republic. On a scale of 1 to 5, how easy is it go get help on a Banana Republic problem?
~Thupten karyang: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Thupten karyang: I'd give them a two out of five on communication.
GetHuman: And what about Banana Republic's ability to quickly and effectively address your problem?
~Thupten karyang: For that I would say three out of five.
GetHuman: And finally- any advice for other Banana Republic customers?
~Thupten karyang: Call them early in the day or late. Don't forget any personal or account information you might need for Banana Republic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Thupten karyang taken from his Banana Republic customer service problem that occurred on November 16th, 2017.