Bank of America CD/IRA Dept: Picked up right away, no hold time, very knowle...
A Bank of America CD/IRA Dept customer review by GetHuman user ~bturner from November 13th, 2017
Background on ~bturner's case
GetHuman: ~bturner - can you tell our other Bank of America CD/IRA Dept customers when your case took place?
~bturner: Yes. It was evening, on November 8th.
GetHuman: Did you reach out to Bank of America CD/IRA Dept, and if so, how?
GetHuman: And which of these common Bank of America CD/IRA Dept customer issues best describes the reason you wanted to talk to them?
(Shows ~bturner a list of common Bank of America CD/IRA Dept problems)
~bturner: "Setup an account" was why I was trying to call.
~bturner's review of Bank of America CD/IRA Dept customer service
GetHuman: So how would you sum up your experience for GetHuman's Bank of America CD/IRA Dept customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bturner: Picked up right away, no hold time, very knowledgable person!
GetHuman: Let's quantify your experience contacting Bank of America CD/IRA Dept. On a scale of 1 to 5, how easy is it go get help on a Bank of America CD/IRA Dept problem?
~bturner: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bturner: I'd give them a three out of five on communication.
GetHuman: And what about Bank of America CD/IRA Dept's ability to quickly and effectively address your problem?
~bturner: For that I would say two out of five.
GetHuman: And finally- any advice for other Bank of America CD/IRA Dept customers?
~bturner: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bank of America CD/IRA Dept to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bturner taken from his Bank of America CD/IRA Dept customer service problem that occurred on November 8th, 2017.
Bank of America CD/IRA Dept
4.00 of 5 stars | 3 reviews
~bturner's Bank of America CD/IRA Dept Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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