Bank of America Home Loan Servicing: awesome

A Bank of America Home Loan Servicing customer review by GetHuman user GetHuman-199911 from November 25th, 2017

Background on GetHuman-199911's case

GetHuman: GetHuman-199911 - can you tell our other Bank of America Home Loan Servicing customers when your case took place?
GetHuman-199911: Sure. It was late at night, on November 20th.
GetHuman: Did you reach out to Bank of America Home Loan Servicing, and if so, how?
GetHuman-199911: I used the 866-265-3509 number I found for on the GetHuman Bank of America Home Loan Servicing customer phone number page I was on: Bank of America Home Loan Servicing Customer Service Phone Number
GetHuman: And which of these common Bank of America Home Loan Servicing customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-199911 a list of common Bank of America Home Loan Servicing problems)
GetHuman-199911: "Complaint" was why I was trying to call.

GetHuman-199911's review of Bank of America Home Loan Servicing customer service

GetHuman: So how would you sum up your experience for GetHuman's Bank of America Home Loan Servicing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-199911: awesome
GetHuman: Let's quantify your experience contacting Bank of America Home Loan Servicing. On a scale of 1 to 5, how easy is it go get help on a Bank of America Home Loan Servicing problem?
GetHuman-199911: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-199911: I'd give them a five out of five on communication.
GetHuman: And what about Bank of America Home Loan Servicing's ability to quickly and effectively address your problem?
GetHuman-199911: For that I would say five out of five.
GetHuman: And finally- any advice for other Bank of America Home Loan Servicing customers?
GetHuman-199911: Call them early in the day or late. Don't forget any personal or account information you might need for Bank of America Home Loan Servicing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-199911 taken from his Bank of America Home Loan Servicing customer service problem that occurred on November 20th, 2017.

Bank of America Home Loan Servicing

4.50 of 5 stars | 22 reviews

GetHuman-199911's Bank of America Home Loan Servicing Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bank of America Home Loan Servicing, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bank of America Home Loan Servicing in any way.

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