This is NOT THE NUMBER for Barnes & Noble it is...

A Barnes & Noble customer review by GetHuman user ~Why is this here from November 21st, 2017

Background on ~Why is this here's case

GetHuman: ~Why is this here - can you tell our other Barnes & Noble customers when your case took place?
~Why is this here: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Barnes & Noble, and if so, how?
~Why is this here: I used the 800-843-2665 number I found for on the GetHuman Barnes & Noble customer phone number page I was on: Barnes & Noble Customer Service Phone Number
GetHuman: And which of these common Barnes & Noble customer issues best describes the reason you wanted to talk to them?
(Shows ~Why is this here a list of common Barnes & Noble problems)
~Why is this here: "Track order" was why I was trying to call.

~Why is this here's review of Barnes & Noble customer service

GetHuman: So how would you sum up your experience for GetHuman's Barnes & Noble customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Why is this here: This is NOT THE NUMBER for Barnes & Noble it is for a Cruise with a $*** spending limit. The real number is:(***)***-****. **The people are very nice and helpful and go out of the way to help you. Just hit ** if the computerized help center can't help you.*I give them a * out of * all around and I waited not even a * minute.
GetHuman: Let's quantify your experience contacting Barnes & Noble. On a scale of 1 to 5, how easy is it go get help on a Barnes & Noble problem?
~Why is this here: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Why is this here: I'd give them a three out of five on communication.
GetHuman: And what about Barnes & Noble's ability to quickly and effectively address your problem?
~Why is this here: For that I would say five out of five.
GetHuman: And finally- any advice for other Barnes & Noble customers?
~Why is this here: Call them early in the day or late. Don't forget any personal or account information you might need for Barnes & Noble to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Why is this here taken from his Barnes & Noble customer service problem that occurred on November 15th, 2017.

Barnes & Noble

3.13 of 5 stars | 125 reviews

~Why is this here's Barnes & Noble Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Barnes & Noble, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Barnes & Noble in any way.

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