Bath & Body Works: The question was fairly basic, so happy there w...

A Bath & Body Works customer review by GetHuman user GetHuman-255795 from November 26th, 2017

Background on GetHuman-255795's case

GetHuman: GetHuman-255795 - can you tell our other Bath & Body Works customers when your case took place?
GetHuman-255795: Yes I can. It was late at night, on November 16th.
GetHuman: Did you reach out to Bath & Body Works, and if so, how?
GetHuman-255795: I used the 800-756-5005 number I found for on the GetHuman Bath & Body Works customer phone number page I was on: Bath & Body Works Customer Service Phone Number
GetHuman: And which of these common Bath & Body Works customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-255795 a list of common Bath & Body Works problems)
GetHuman-255795: "Returns" was why I was trying to call.

GetHuman-255795's review of Bath & Body Works customer service

GetHuman: So how would you sum up your experience for GetHuman's Bath & Body Works customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-255795: The question was fairly basic, so happy there was no hold time.
GetHuman: Let's quantify your experience contacting Bath & Body Works. On a scale of 1 to 5, how easy is it go get help on a Bath & Body Works problem?
GetHuman-255795: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-255795: I'd give them a five out of five on communication.
GetHuman: And what about Bath & Body Works's ability to quickly and effectively address your problem?
GetHuman-255795: For that I would say five out of five.
GetHuman: And finally- any advice for other Bath & Body Works customers?
GetHuman-255795: Call them early in the day or late. Don't forget any personal or account information you might need for Bath & Body Works to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-255795 taken from his Bath & Body Works customer service problem that occurred on November 16th, 2017.

Bath & Body Works

4.00 of 5 stars | 31 reviews

GetHuman-255795's Bath & Body Works Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bath & Body Works, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bath & Body Works in any way.

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