Beachbody.com: horrible. they are taking advantage of an ** y...
A Beachbody.com customer review by GetHuman user GetHuman-436434 from November 27th, 2017
Background on GetHuman-436434's case
GetHuman: GetHuman-436434 - can you tell our other Beachbody.com customers when your case took place?
GetHuman-436434: Yes. It was late at night, on November 18th.
GetHuman: Did you reach out to Beachbody.com, and if so, how?
GetHuman: And which of these common Beachbody.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-436434 a list of common Beachbody.com problems)
GetHuman-436434: "Warranty claim" was why I was trying to call.
GetHuman-436434's review of Beachbody.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Beachbody.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-436434: horrible. they are taking advantage of an ** year old woman--my mom
GetHuman: Let's quantify your experience contacting Beachbody.com. On a scale of 1 to 5, how easy is it go get help on a Beachbody.com problem?
GetHuman-436434: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-436434: I'd give them a one out of five on communication.
GetHuman: And what about Beachbody.com's ability to quickly and effectively address your problem?
GetHuman-436434: For that I would say five out of five.
GetHuman: And finally- any advice for other Beachbody.com customers?
GetHuman-436434: Call them early in the day or late. Don't forget any personal or account information you might need for Beachbody.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-436434 taken from his Beachbody.com customer service problem that occurred on November 18th, 2017.