Beauty.com: I ordered anais anais. a $*.** coupon was inclu...
A Beauty.com customer review by GetHuman user ~Rita from November 13th, 2017
Background on ~Rita's case
GetHuman: ~Rita - can you tell our other Beauty.com customers when your case took place?
~Rita: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to Beauty.com, and if so, how?
GetHuman: And which of these common Beauty.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Rita a list of common Beauty.com problems)
~Rita: "Cancel order" was why I was trying to call.
~Rita's review of Beauty.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Beauty.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rita: I ordered anais anais. a $*.** coupon was included in my order. I was told that I could not use it because I had ** % off. Why send me the coupon? Rita Kopin
GetHuman: Let's quantify your experience contacting Beauty.com. On a scale of 1 to 5, how easy is it go get help on a Beauty.com problem?
~Rita: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rita: I'd give them a five out of five on communication.
GetHuman: And what about Beauty.com's ability to quickly and effectively address your problem?
~Rita: For that I would say five out of five.
GetHuman: And finally- any advice for other Beauty.com customers?
~Rita: Call them early in the day or late. Don't forget any personal or account information you might need for Beauty.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rita taken from his Beauty.com customer service problem that occurred on November 12th, 2017.