Best Buy Customer Reviews

“I don't know about all the whining in the recent reviews...gethuman blew through the shortcuts, and the BestBuy help was quick and easy. Yo” Read full review ›

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by Anonymous - from 1 mo ago

“I don't know about all the whining in the recent reviews...gethuman blew through the shortcuts, and the BestBuy help was quick and easy. Yo” Read full review ›

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by ell - from 1 mo ago

“Such A ***** Hang Up On Me No Manner ” Read full review ›

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by Kelly - from 1 mo ago

“it suck so badly no use at all make me waited for an whole hour I rally angry *****” Read full review ›

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by Anonymous - from 2 mos ago

“Call took 20-25 min plus 7day wait to resolve a simple billing error / credit. CSR in the Middle East did not speak English. I will never ” Read full review ›

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by ed - from 2 mos ago

“My customer service experience has made me decide to not patronize any Best Buy store.” Read full review ›

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by ed - from 2 mos ago

“Outsourced customer service that was unable or unwilling to update my account” Read full review ›

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by nile108 - from 3 mos ago

“Ask for the office of the president escalation dept” Read full review ›

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by Anonymous - from 4 mos ago

“I spoke to a very poor English speaker. I could not understand what he was saying.” Read full review ›

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by formerBBcustomer - from 5 mos ago

“Forget using the callback option here--someone answers immediately and then routes you to another department, where you're on hold listening” Read full review ›

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by gregm777 - from 5 mos ago

“Called today (12/15/2011) to inquire about an online purchase I hadn't received yet that was shown to have been shipped on December 3rd. The” Read full review ›

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by Anonymous - from 5 mos ago

“Did not speak English and HUNG UP ON ME!!!!” Read full review ›

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by MDC - from 5 mos ago

“System hangs up on me when I get to the point where a person should pick up the phone” Read full review ›

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by Anonymous - from 5 mos ago

“Waited an hour for a 2 minute call telling me that they can't do anything.” Read full review ›

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by gphbass - from 6 mos ago

“Was on hold for 35 minutes (both times)--when "music" finally stopped and transferred me, number hung up on me!!! Twice!!” Read full review ›

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