Better Business Bureau: The Experience I have had with BBB was Great .T...

A Better Business Bureau customer review by GetHuman user ~joyce ballentine from November 23rd, 2017

Background on ~joyce ballentine's case

GetHuman: ~joyce ballentine - can you tell our other Better Business Bureau customers when your case took place?
~joyce ballentine: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Better Business Bureau, and if so, how?
~joyce ballentine: I used the 703-276-0100 number I found for on the GetHuman Better Business Bureau customer phone number page I was on: Better Business Bureau Customer Service Phone Number
GetHuman: And which of these common Better Business Bureau customer issues best describes the reason you wanted to talk to them?
(Shows ~joyce ballentine a list of common Better Business Bureau problems)
~joyce ballentine: "File a report" was why I was trying to call.

~joyce ballentine's review of Better Business Bureau customer service

GetHuman: So how would you sum up your experience for GetHuman's Better Business Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joyce ballentine: The Experience I have had with BBB was Great .The phone number were very helpful,thanks a lot
GetHuman: Let's quantify your experience contacting Better Business Bureau. On a scale of 1 to 5, how easy is it go get help on a Better Business Bureau problem?
~joyce ballentine: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joyce ballentine: I'd give them a five out of five on communication.
GetHuman: And what about Better Business Bureau's ability to quickly and effectively address your problem?
~joyce ballentine: For that I would say three out of five.
GetHuman: And finally- any advice for other Better Business Bureau customers?
~joyce ballentine: Call them early in the day or late. Don't forget any personal or account information you might need for Better Business Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joyce ballentine taken from his Better Business Bureau customer service problem that occurred on November 21st, 2017.

Better Business Bureau

3.00 of 5 stars | 24 reviews

~joyce ballentine's Better Business Bureau Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Better Business Bureau, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Better Business Bureau in any way.

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