Better World Books: would recomend good prices no shipping handling

A Better World Books customer review by GetHuman user ~tar heel granny from November 19th, 2017

Background on ~tar heel granny's case

GetHuman: ~tar heel granny - can you tell our other Better World Books customers when your case took place?
~tar heel granny: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Better World Books, and if so, how?
~tar heel granny: I used the 800-894-0242 number I found for on the GetHuman Better World Books customer phone number page I was on: Better World Books Customer Service Phone Number
GetHuman: And which of these common Better World Books customer issues best describes the reason you wanted to talk to them?
(Shows ~tar heel granny a list of common Better World Books problems)
~tar heel granny: "Complaint" was why I was trying to call.

~tar heel granny's review of Better World Books customer service

GetHuman: So how would you sum up your experience for GetHuman's Better World Books customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tar heel granny: would recomend good prices no shipping handling
GetHuman: Let's quantify your experience contacting Better World Books. On a scale of 1 to 5, how easy is it go get help on a Better World Books problem?
~tar heel granny: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tar heel granny: I'd give them a five out of five on communication.
GetHuman: And what about Better World Books's ability to quickly and effectively address your problem?
~tar heel granny: For that I would say two out of five.
GetHuman: And finally- any advice for other Better World Books customers?
~tar heel granny: Call them early in the day or late. Don't forget any personal or account information you might need for Better World Books to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tar heel granny taken from his Better World Books customer service problem that occurred on November 18th, 2017.

Better World Books

1.67 of 5 stars | 28 reviews

~tar heel granny's Better World Books Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Better World Books, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Better World Books in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!