Betty Crocker: This is a wonderful company*I had a complaint a...
A Betty Crocker customer review by GetHuman user ~Pinky1131 from November 20th, 2017
Background on ~Pinky1131's case
GetHuman: ~Pinky1131 - can you tell our other Betty Crocker customers when your case took place?
~Pinky1131: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Betty Crocker, and if so, how?
GetHuman: And which of these common Betty Crocker customer issues best describes the reason you wanted to talk to them?
(Shows ~Pinky1131 a list of common Betty Crocker problems)
~Pinky1131: "Returns" was why I was trying to call.
~Pinky1131's review of Betty Crocker customer service
GetHuman: So how would you sum up your experience for GetHuman's Betty Crocker customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pinky1131: This is a wonderful company*I had a complaint about a product and it was taken care of wonderfully
GetHuman: Let's quantify your experience contacting Betty Crocker. On a scale of 1 to 5, how easy is it go get help on a Betty Crocker problem?
~Pinky1131: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pinky1131: I'd give them a two out of five on communication.
GetHuman: And what about Betty Crocker's ability to quickly and effectively address your problem?
~Pinky1131: For that I would say three out of five.
GetHuman: And finally- any advice for other Betty Crocker customers?
~Pinky1131: Call them early in the day or late. Don't forget any personal or account information you might need for Betty Crocker to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pinky1131 taken from his Betty Crocker customer service problem that occurred on November 12th, 2017.